Contact us

Posted on 11 January 2012 by Hatty Fawcett

For customers and general enquiries:

If you have a question about an existing order
As our makers send your order direct, they are best placed to answer questions about your order. Please log on to Seek & Adore and click “Your Account”. Select “Your orders” and click “View” next to the relevant order. Then select the “Order enquiry” button next to the item in your order you wish to enquire about. Type and send your message. Your message will be delivered straight to the maker’s in-box – and they guarantee to respond to you within 48 working hours.

If you have a question about a product
The person who is best able to answer product enquiries is the maker of the product. At the bottom of each product page you will find our “Q&A” panel. Simply type your question and click the “Ask the question” button. (You do need to register with Seek & Adore to be able to do this). Your question will be delivered straight to the maker’s in-box – and they guarantee to respond to you within 48 working hours.

For all other questions
For general enquiries or if you have followed the above suggestions and are unhappy with the response you received, please contact Customer Service:
Email: customerservice@seekandadore.com
Phone: 0845 519 6275

Registered Office: 53 Wyatt Park Road, London, SW2 3TW

For makers: 

If you currently sell with us
If you require IT support or have a question please contact us by:
Email: makersupport@seekandadore.com
Phone: 0845 519 6276

If you would like to sell with us
Please review Selling with us and complete our online registration form or call us on 0845 519 6276

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