Privacy Policy

Posted on 10 January 2012 by Hatty Fawcett

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Seek & Adore Limited (“Seek & Adore”) is totally committed to protecting the privacy of our site visitors, customers and makers. The team at Seek & Adore are not robots, we are human, and customers of this, and other Internet sites. We fully appreciate the importance of having our own privacy protected on the internet and we respect your right to that same privacy. We will take all reasonable steps to keep information about you safe; for instance we only use servers that are protected by strong firewalls and other technological wizardry.

We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling. We will only otherwise disclose your information where we have your express permission to do so.

Your Consent

We will not disclose your name, address, e-mail address, credit card information or personal information to any third party without your permission.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will be given the opportunity to receive such communications from us and selected third parties when you register on Seek & Adore.

All customers and makers have the option to opt-out of receiving marketing communications from us and/or selected third parties. To opt-out visit: Your Account > Your Address on the Seek & Adore website. You can access Your Account once you register and login. Or click on the Unsubscribe link in any email communications which we might send you.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Seek & Adore, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Site Statistics

We may disclose aggregate, anonymised statistics about the number of visitors to this website, or number of purchases made. We use an independent measurement and research company to gather this data on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page views, paths taken by visitors through the site, data on visitors’ screen settings and other general information. Seek & Adore uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

Transfers of your Information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for Seek & Adore or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services.

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Storage of Financial information

We do not hold or store financial details such as credit or debit card numbers. We merely pass the information you provide to our payment gateway.

Disclosures of your Information

We may disclose your personal information to third parties:

  • in the event that Seek & Adore sells or buys any business or assets;
  • if Seek & Adore, or substantially all of its assets, is acquired by a third party, in which case personal data which we hold about our customers and makers may be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Buyer’s Terms & Conditions; or to protect the rights, property, or safety of Seek & Adore, our customers, our makers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Third Party Sites

Our site may contain links to and from the websites of our makers, our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking your Details

If you wish to verify the details you have submitted to Seek & Adore you may do so by contacting Customer Service.

Contacting us

Seek & Adore Limited is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information which Seek & Adore holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

We always want to hear from our customers, even if it is in the form of a complaint. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact Customer Service, who will be delighted to answer any questions you may have.

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