Seek & Adore Limited ("Seek & Adore") is totally committed to protecting the privacy
of our site visitors, customers and makers. The team at Seek & Adore are not robots,
we are human, and customers of this, and other Internet sites. We fully appreciate
the importance of having our own privacy protected on the internet and we respect
your right to that same privacy. We will take all reasonable steps to keep information
about you safe; for instance we only use servers that are protected by strong firewalls
and other technological wizardry.
We will not disclose information about our customers to third parties except where
it is part of providing a service to you - e.g. arranging for a product to be sent
to you, carrying out credit and other security checks and for the purposes of customer
research and profiling. We will only otherwise disclose your information where we
have your express permission to do so.
Your Consent
We will not disclose your name, address, e-mail address, credit card information or
personal information to any third party without your permission.
Communication & Marketing
If you have made a purchase from our store we may occasionally update you on our
latest products, news and special offers via e-mail, post & telephone. You will
be given the opportunity to receive such communications from us and selected
third parties when you register on Seek & Adore.
All customers and makers have the option to opt-out of receiving marketing communications
from us and/or selected third parties. To opt-out visit: Your
Account > Your Address on the Seek & Adore website. You can access Your Account
once you register and login. Or click on the Unsubscribe link in any email communications
which we might send you.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored
on your hard drive. If you have registered with us then your computer will store
an identifying cookie which will save you time each time you re-visit Seek & Adore,
by remembering your email address for you. You can change the settings on your browser
to prevent cookies being stored on your computer without your explicit consent.
Site Statistics
We may disclose aggregate, anonymised statistics about the number of visitors to
this website, or number of purchases made. We use an independent measurement and
research company to gather this data on our behalf
using cookies and code which is embedded in the site. Both the cookies and the embedded
code provide statistical information about visits to pages on the site, the duration
of individual page views, paths taken by visitors through the site, data on visitors'
screen settings and other general information. Seek & Adore uses and stores this
type of information, as with that obtained from other cookies used on the site,
to help it improve the services to its users.
Transfers of your Information
The information that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area (EEA). It may also be processed by
staff operating outside the EEA who work for Seek & Adore or one of our suppliers.
Such processing may, for example, be required in order to fulfil your order, process
your payment details or provide support services.
Unfortunately, the transmission of information via the Internet is not completely
secure. We will do our best to protect your personal data, but cannot guarantee
the security of data transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security
features to try to prevent unauthorised access.
Storage of Financial information
We do not hold or store financial details such as credit or debit card numbers.
We merely pass the information you provide to our payment gateway.
Disclosures of your Information
We may disclose your personal information to third parties:
- in the event that Seek & Adore sells or buys any business or assets;
- if Seek & Adore, or substantially all of its assets, is acquired by a third party,
in which case personal data which we hold about our customers and makers may be
one of the transferred assets; or
- if we are under a duty to disclose or share your personal data in order to comply
with any legal obligation, or in order to enforce or apply our Buyer's
Terms & Conditions; or to protect the rights, property, or safety of Seek
& Adore, our customers, our makers or others. This includes exchanging information
with other companies and organisations for the purposes of fraud protection and
credit risk reduction.
Third Party Sites
Our site may contain links to and from the websites of our makers, our partner networks,
advertisers and other third parties. If you follow a link to any of these websites,
please note that they have their own privacy policies and that we do not accept
any responsibility or liability for these policies. Please check these policies
before you submit any personal data to these websites.
Checking your Details
If you wish to verify the details you have submitted to Seek & Adore you may do
so by contacting Customer Service.
Contacting us
Seek & Adore Limited is the data controller for the purpose of the Data Protection
Act 1998 (the Act).
You have the right to access the information which Seek & Adore holds about you
and your right of access can be exercised in accordance with the Act. Any access
request may be subject to a fee of £10 to meet our costs in providing you with details
of the information we hold about you.
We always want to hear from our customers, even if it is in the form of a complaint.
We are always grateful for any time you spend providing us with the knowledge we
need to ensure our customers are completely satisfied - we want you to return to
the site and to recommend us to your friends and family. If you have any questions
or feedback about this statement, or if you would like us to stop processing your
information, please do not hesitate to contact Customer Service,
who will be delighted to answer any questions you may have.