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Q:Hi Jennifer, previously asked a question re a necklace I had been bought from your range. It is the flower lariat style but I can't see any hallmark on it. How do I clean it - arrived dirty
Asked by Claire Palmer on 04 February 2013
The necklace is silver, the reason it is not hallmarked is because it is under the weight allowed for it to be described as silver without a hallmark. I'm sorry you received your necklace dirty, I ensure all jewellery is clean before I send it to my customers. However I do wonder whether the glue in the jewellery box caused it to tarnish. The best product for cleaning jewellery with brushed finishes like mine is Goddards foaming polish. It cleans the silver beautifully and maintains the brushed finish, you can find it in most hardware shops. Please feel free to contact me again if you would like the necklace professionally cleaned free of charge.
Answered by Jennifer Kidd on 04 February 2013